Portland College learner Max has been making a real impression whilst on work experience in the Portland Coffee Shop, building valuable employability and hospitality skills along the way.
Working in the busy coffee shop, Max has developed his customer service, communication, teamwork and food preparation skills. Serving customers and working alongside his peers has helped him grow in confidence and independence, and he has shown a positive attitude and a willingness to take on new responsibilities.
Max has also gained a stronger understanding of workplace expectations, hygiene standards and professional presentation, all of which are helping him prepare for future employment opportunities.
Carol Kirkland, Subject Tutor at the Portland Coffee Shop, said:
“What stood out most about Max was not only his willingness to learn but also the positive influence he had on both staff and fellow learners. He always arrived with a smile, brought enthusiasm to every shift, and was consistently willing to help wherever needed. His friendly and approachable nature helped create a welcoming atmosphere in the coffee shop, and he quickly became a valued member of the team.”
Speaking about his time in the Portland Coffee Shop, Max said:
“I really enjoyed my time in the coffee shop. I liked making the sausage rolls with all the different flavours. I also liked serving my closest friends and making new friends whilst on work experience. Team work makes the dream work.”
The Portland Coffee Shop gives learners the chance to practise real working skills in a supportive environment.
Why not pay a visit? Come and enjoy a drink and a bite to eat at the Portland Coffee Shop, and help support learners like Max as they build the skills and confidence for working life.